Política de envío
Shipping Policy
Last Updated: 2026-03-25
Processing & Shipping Times
- All orders are processed on Mondays, Wednesdays, and Fridays.
- Once shipped, estimated delivery times are:
- Domestic Orders (France): 3 business days
- International Orders: 3 to 7 business days (varies by location)
- If we experience high order volumes, processing times may be delayed.
Shipping Rates & Carriers
- Shipping rates are calculated at checkout based on destination and weight.
- Orders are shipped via Mondial Relay or UPS.
Tracking Information
- Once your order has shipped, you will receive a confirmation email with a tracking number.
- Please allow 1 hour for the tracking information to update.
International Shipping
- We ship worldwide to most countries.
- Customers are responsible for any customs duties, taxes, or import fees applied by their country.
Delayed or Lost Packages
- If your order is delayed, please check the tracking information first.
- If your package is lost, contact us at info@ornetin.com, and we will assist you.
- We are not responsible for shipping delays caused by the carrier or customs.
Returns & Exchanges
- Please refer to our Refund Policy for details on returns and exchanges.
For any shipping-related inquiries, contact us at info@ornetin.com