Política de envío



Shipping Policy

Last Updated: 2026-03-25

Processing & Shipping Times

  • All orders are processed on Mondays, Wednesdays, and Fridays.
  • Once shipped, estimated delivery times are:
    • Domestic Orders (France): 3 business days
    • International Orders: 3 to 7 business days (varies by location)
  • If we experience high order volumes, processing times may be delayed.

Shipping Rates & Carriers

  • Shipping rates are calculated at checkout based on destination and weight.
  • Orders are shipped via Mondial Relay or UPS.

Tracking Information

  • Once your order has shipped, you will receive a confirmation email with a tracking number.
  • Please allow 1 hour for the tracking information to update.

International Shipping

  • We ship worldwide to most countries.
  • Customers are responsible for any customs duties, taxes, or import fees applied by their country.

Delayed or Lost Packages

  • If your order is delayed, please check the tracking information first.
  • If your package is lost, contact us at info@ornetin.com, and we will assist you.
  • We are not responsible for shipping delays caused by the carrier or customs.

Returns & Exchanges

  • Please refer to our Refund Policy for details on returns and exchanges.

For any shipping-related inquiries, contact us at info@ornetin.com

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